Training providers: if you would like to have your programme endorsed, complete the application form and return together with requested documentation to admin@opsa.org.za.
The following programmes have been endorsed by OPSA.
Office Administration (Short Course Programme)
The Office Administration course will equip students with essential skills and knowledge to operate and manage 21st-century office environments. The curriculum is designed to teach you the theories and practices required to master the role of an office administrator and manage office operations in both the traditional and virtual office.
Study method: Fully online or internet supported
Course duration: 6-12 months
Advanced Customer Care, Quality and Management Training
This highly interactive and enjoyable programme is designed to help participants develop the vital skills to manage positive customer care and learn how to build lasting rapport with their customers.
Study method: Classroom / Blended learning
Course duration: 2 days
Advanced Office Management, an interactive session
This programme is designed to empower PA's, Secretaries and Office Administrators. To uncover current business trends and practices that revolutionises roles in office and administration management in a new era of AI, working remotely and modern challenges.
This workshop will consist of lectures, exercises, case studies and many practical interventions to ensure skills transfer.
Study method: Classroom
Course duration: 2 days
Conflict Management, Resolution and Mediation Skills
This workshop is focused on introducing practical conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace.
Study method: Classroom
Course duration: 2 days