Here we are – the last week of August and the last installment of the Written Communications series. Next week is a new season and […]
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Characteristics of Effective Correspondence
Certain characteristics of effective correspondence are common to letters, emails, memorandums and reports. As you write, you must pay careful attention to each of the […]
Read MoreMore TagDeveloping your organisational skills
Last week we outlined the different kinds of business correspondence that you, as an office professional, will handle in your office. To get your message […]
Read MoreMore TagIntroduction to Business Correspondence
As an office professional your job demands that you compose correspondence. When you begin working for an organisation, you may compose draft copies or correspondence. […]
Read MoreMore TagDifferent types of non-verbal communication
According to communication experts, a substantial portion of our communication is nonverbal. Every day, we respond to thousands on nonverbal cues and behaviours including postures, […]
Read MoreMore TagTaking a look at your Communication Skills
This month we have covered communication barriers and how to improve your listening skills. This week we are going to look into your verbal and […]
Read MoreMore TagTips for Effective Listening Skills
Listening is essential to effective communication. In the words of author Robert Louis Stevenson, “all speech, written or spoken, is dead language, until it finds […]
Read MoreMore TagOvercoming Communication Barriers
Communication occurs when a message is sent by one person and is received by another person. Communicating effectively is essential to successful business operations. Company […]
Read MoreMore TagYou Can Choose Your Friends But You Can’t Choose Your Colleagues
Have you ever woken up in the morning thinking “do I have to go to work today?” and prepare yourself for a bad day because […]
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